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Pendragon Forms Case Study
Field Service Engineering
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Pendragon Forms is used to track the progress of support calls. |
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Forms Development Time: |
"Version1 was ready within a day or two. My perfected version took several weeks."
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Installation: |
"Easier than I had expected."
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Before Pendragon Forms: |
"I used Lotus Organizer to keep track of my open calls. Lotus Organizer is not tailored to my needs."
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Benefits: |
Much better call tracking. Historical data with value. Easy access.
"...at my review I was recognized for my organization and follow through. I got a great Customer Service rating."
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| Estimated ROI: | 1000% in 6 months |
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